ShopVelina is dedicated to providing stable and efficient delivery services for women’s dresses to customers within the United States. These Shipping Terms apply to all orders placed on the official ShopVelina website.
I. Delivery Area
ShopVelina currently offers delivery services exclusively within the United States.
At the checkout page, all orders are restricted to shipping addresses located within the U.S.; international shipping is not currently supported.
II. Processing Time
Once an order is confirmed, it typically takes 1–3 business days to process.
Processing activities include order verification, product inspection, and packaging preparation.
Once order processing is complete, shipment will be arranged, and tracking information will be generated.
III. Shipping Time
Standard shipping times within the United States are as follows:
Standard Shipping Time: 5–10 business days (excluding processing time).
Actual delivery times may experience slight delays due to the delivery address, holidays, or weather conditions.
We will make every effort to ensure your order is delivered safely and within a reasonable timeframe.
IV. Shipping Carriers
ShopVelina partners with several reliable local U.S. and international logistics providers to ensure stable and secure delivery. Common carriers we work with include:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
The specific shipping carrier will be automatically assigned based on the details of your order to ensure maximum delivery efficiency.
V. Order Tracking
Once your order has shipped, you will receive a confirmation email containing a shipping tracking number. You can use this number to monitor the real-time status of your package.
VI. Address Requirements
Please ensure that you provide a complete and accurate U.S. delivery address during checkout, including:
Recipient’s Name
Detailed Street Address
City, State, and Zip Code
Valid Contact Phone Number
ShopVelina assumes no responsibility for delays or non-delivery resulting from incorrect address information.
VII. Shipping Delays
In rare instances, delays may occur due to the following reasons:
Peak holiday shipping volumes
Severe weather or natural factors
Adjustments made by the shipping carrier
In the event of a delay, we will actively assist in tracking the shipment and following up on its resolution.
ShopVelina is committed to providing you with a reliable and seamless shopping and delivery experience. Thank you for your support and trust.