ShopVelina (hereinafter referred to as “we”) values user privacy protection and is committed to ensuring the security of your personal information. This Privacy Policy is designed to explain how we collect, use, store, and protect your information as you use this website and its related services.
I. Information We Collect
When you visit or use the ShopVelina website, we may collect the following types of information:
Personal Information: Such as your name, shipping address, contact number, email address, etc. (used for order processing and delivery).
Transaction Information: Including purchase history, payment methods (excluding full payment card details), order details, etc.
Device and Usage Information: Such as IP address, browser type, access times, and browsing behavior, used to optimize the website experience.
II. How We Use Information
The information we collect will be used for the following purposes:
Processing and fulfilling your orders and delivery services
Providing customer support and after-sales services
Improving website functionality and user experience
Sending order notifications, service updates, and promotional information (you may choose to unsubscribe at any time)
Preventing fraud and ensuring transaction security
III. Information Sharing and Disclosure
ShopVelina pledges not to sell or rent your personal information to third parties. However, we may share necessary information under the following circumstances:
When collaborating with service providers for payment processing, logistics, and delivery
In compliance with applicable laws, regulations, or lawful requests from government authorities
To protect our legitimate interests and ensure user safety
IV. Data Security
We implement reasonable technical and administrative measures to safeguard the security of your personal information and prevent data loss, misuse, or unauthorized access. However, please note that no method of internet transmission can be guaranteed to be 100% secure.
V. Use of Cookies
This website may utilize Cookie technology to enhance user experience, analyze traffic, and optimize website content. You may choose to disable Cookies in your browser settings; however, this may affect the proper functioning of certain features.
VI. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party sites, and we recommend that you review their respective policies when visiting them.
VII. Updates to the Privacy Policy
ShopVelina reserves the right to update this Privacy Policy at any time. Any updates will become effective immediately upon being posted on this page; we encourage you to review this policy periodically.
ShopVelina consistently respects and protects your privacy rights. Thank you for your trust and support.